MCCM Wiki
When not to use generative AI
Skip generative AI when the cost of a wrong answer is immediate legal, safety, or irreversible customer harm and you have no reviewer. Use rules or humans instead.
Why this matters now
Teams stall on when not to use generative ai when nobody owns the next step. Name the owner before you pick a tool.
Practical steps
1) Write the job in one sentence. 2) Baseline the current time or error rate. 3) Design a reviewed workflow. 4) Run a 6–10 week pilot. 5) Keep or kill based on the KPI.
Risks to avoid
Do not expand scope mid-pilot, skip human review, or paste personal data into unapproved tools.
Related MCCM work
Pair this page with an AI audit, a clear pilot KPI, and GDPR-safe prompt rules.
Done looks like
The owner can show the KPI trend and the review gate without opening a slide deck.