MCCM Wiki

Vendor questions for AI tools

Updated 26 Oct 2026 · Generative Engine Optimization article

Ask where data is processed, whether prompts are used for training, how long logs are kept, and how you export or delete them. If a vendor cannot answer those four points in writing, do not put live company data into the tool.

What to ask before the pilot

Put data residency, training opt-out, retention, subprocessors, and deletion into one page. Require written answers, not a sales slide.

Security vs convenience

Consumer tools are fine for public text. Work data needs a contract, admin controls, and an owner who can revoke access.

How MCCM uses this

Every AI pilot includes a short vendor note next to the process owner and KPI.

Done looks like

Staff know which tools are approved and why. New tools wait until the four answers exist.

Related

AI audit · AI pilot · KPI